上野宝石酒店-住客评论

Guest（Couple） 2026-02-01
Good location, between multiple train stations. On a side note, breakfast is not fantastic there so can give it a miss.
Guest（Family） 2026-01-01
The room smelled mouldy, and there wasn’t even complimentary bottled water provided.
酒店回复：
Thank you very much for staying with us. We sincerely apologize for the unpleasant experience caused by the odor in your room. We take your feedback seriously and will take steps to improve our cleaning and ventilation procedures. We truly appreciate your valuable feedback and hope to have the opportunity to welcome you again, providing a more comfortable stay. Sincerely, HOTEL SARDONYX UENO
Guest（Couple） 2026-01-01
The location it's self is fantastic,close to jr,metro,Ameyoko street just right behind of the hotel ,the room is compact but still acceptable,,overall is a pleasant stay in the hotel
酒店回复：
Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to share your wonderful feedback. We are absolutely delighted to hear that you had a pleasant overall experience. It brings us immense joy to know that our convenient location, with easy access to JR, metro lines, and the vibrant Ameyoko street right behind us, was a significant highlight of your visit. We pride ourselves on offering a prime spot for exploring the city. We appreciate your understanding regarding the compact nature of our rooms. While we strive to optimize our space for comfort and functionality, we are pleased that you found it acceptable and that it contributed positively to your stay. Knowing that you had such an enjoyable time is incredibly rewarding for our entire team. We truly hope to have the pleasure of welcoming you back to our hotel should your travels bring you to the area again. Warm regards.
Guest（Traveling with friends） 2026-01-01
Great stay overall. The room was a standard size but very clean, and housekeeping provided fresh sets every day. The staff could communicate well in English, which made everything easy. The location is a big plus — right across the street there’s a 24-hour laundromat, and a FamilyMart is literally next door. It’s also within walking distance of the train station with access to several lines, so getting around was super convenient. One small tip when booking: try to request a room that’s not directly opposite the elevator. There’s a grill restaurant downstairs, and the smoke smell can drift up to that side. Other than that, a very pleasant stay !
Guest（家庭旅游） 2026-01-01
没有樽装水提供，比较旧，但位置佳方便。都会再住
酒店回复：
感谢您入住本酒店，并分享宝贵的意见。关于未提供瓶装水及设施较旧的问题，我们已认真参考您的反馈。很高兴您认可酒店的地理位置，并愿意再次选择入住。期待您的再次光临。 HOTEL SARDONYX UENO
Guest（情侣） 2026-01-01
非常可怕体验，房间地毯霉味严重，房间墙身都有发霉黑色点点，厕所墙身角落四处都发霉，所以决定提早一日check out。
酒店回复：
尊敬的宾客非常感谢您宝贵的回馈。对于您入住期间造成的不便，我们深表歉意。感谢您回馈地毯异味以及浴室墙壁和角落出现霉菌的问题。我们将立即安排客房部和工程部进行彻底的检查和清洁。对于造成您的不便以及需要提前退房，我们深表歉意。我们将加强客房的维护，以防止类似事件再次发生。我们将继续努力，为宾客提供满意的优质服务。上野萨多尼克斯酒店
Guest（商务旅客） 2026-01-01
酒店位置在阿美横町附近，离京成上野站不远，步行几分钟内可达，周边吃的选择非常多，人气拉面鸭to葱就在旁边不远，24小时营业的唐吉轲德也在附近。
酒店回复：
非常感谢您选择入住并分享您的宝贵评价。很高兴听到您对我们饭店的地理位置感到满意。诚如您所提到的，我们饭店邻近阿美横町与京成上野站，无论是从机场往返，或是计画在市区观光，交通都非常便利。饭店周边丰富的饮食选择，特别是深受欢迎的「鸭to葱」拉面，以及24小时营业的唐吉诃德，确实为旅客提供了极佳的生活机能。希望这次的住宿体验为您的东京之旅增添了更多便利与美好回忆。期待在不久的将来，能再次为您提供服务。上野石榴石饭店
Guest（家庭旅游） 2026-01-01
地理环境非常方便，房间同其他东京房间差不多都系有一点细，但是这个价钱是可以的！店员10分好，日用品在大堂取?，早餐有四款选择，不是buffet!还可以寄存行李！
酒店回复：
非常感谢您选择入住本饭店，并分享这么详细的评价！很高兴您满意我们便利的地理位置，以及认为房价与房间大小相符。东京的房间空间有限，我们会持续努力在有限空间内提升舒适度。也非常感谢您对店员服务给予满分评价，这对我们团队来说是最大的鼓励！大堂提供的日用品、可选择四款的早餐形式，以及行李寄存服务能为您带来便利，我们感到十分开心。期待您下次再来东京时，再次选择入住本饭店。祝您一切顺心，期待再次为您服务！
Guest（与好友旅游） 2025-11-01
地点位置极佳，离多庆屋、地铁、阿美横町都很近。房间虽不大，但所有设施都有，下次来还会再选择这间饭店????
酒店回复：
感谢您选择入住本饭店，并分享您的入住体验。很高兴您对本饭店的地点感到满意，邻近多庆屋、地铁及阿美横町，交通与购物都相当便利。同时也很欣慰得知，虽然房间空间不大，但设施齐全，能让您住得舒适。您提到下次还会再次选择本饭店，这是对我们最大的鼓励。诚挚期待您的再次莅临。 Hotel Sardonyx Ueno
Guest（情侣） 2025-11-01
市中心商务酒店，唔会有任何设施。行入酒店大堂有好旧的感觉。在上野市中心好方便购物。买完嘢可以再放低喺酒店，再继续出去买嘢。由于房间好细。你唔会想逗留。如果你钟意行街。一定要拣呢啲酒店。

上野宝石酒店

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-02-01

Guest（Family） 2026-01-01

Guest（Couple） 2026-01-01

Guest（Traveling with friends） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（情侣） 2026-01-01

Guest（商务旅客） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（与好友旅游） 2025-11-01

Guest（情侣） 2025-11-01

客户评价由实住客人提供的真实点评