上野寶石酒店-住客評論

Guest（Couple） 2026-02-01
Good location, between multiple train stations. On a side note, breakfast is not fantastic there so can give it a miss.
Guest（Family） 2026-01-01
The room smelled mouldy, and there wasn’t even complimentary bottled water provided.
酒店回復：
Thank you very much for staying with us. We sincerely apologize for the unpleasant experience caused by the odor in your room. We take your feedback seriously and will take steps to improve our cleaning and ventilation procedures. We truly appreciate your valuable feedback and hope to have the opportunity to welcome you again, providing a more comfortable stay. Sincerely, HOTEL SARDONYX UENO
Guest（Couple） 2026-01-01
The location it's self is fantastic,close to jr,metro,Ameyoko street just right behind of the hotel ,the room is compact but still acceptable,,overall is a pleasant stay in the hotel
酒店回復：
Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to share your wonderful feedback. We are absolutely delighted to hear that you had a pleasant overall experience. It brings us immense joy to know that our convenient location, with easy access to JR, metro lines, and the vibrant Ameyoko street right behind us, was a significant highlight of your visit. We pride ourselves on offering a prime spot for exploring the city. We appreciate your understanding regarding the compact nature of our rooms. While we strive to optimize our space for comfort and functionality, we are pleased that you found it acceptable and that it contributed positively to your stay. Knowing that you had such an enjoyable time is incredibly rewarding for our entire team. We truly hope to have the pleasure of welcoming you back to our hotel should your travels bring you to the area again. Warm regards.
Guest（Traveling with friends） 2026-01-01
Great stay overall. The room was a standard size but very clean, and housekeeping provided fresh sets every day. The staff could communicate well in English, which made everything easy. The location is a big plus — right across the street there’s a 24-hour laundromat, and a FamilyMart is literally next door. It’s also within walking distance of the train station with access to several lines, so getting around was super convenient. One small tip when booking: try to request a room that’s not directly opposite the elevator. There’s a grill restaurant downstairs, and the smoke smell can drift up to that side. Other than that, a very pleasant stay !
Guest（家庭旅游） 2026-01-01
沒有樽裝水提供，比較舊，但位置佳方便。都會再住
酒店回復：
感謝您入住本酒店，并分享寶貴的意見。關于未提供瓶裝水及設施較舊的問題，我們已認真參考您的反饋。很高興您認可酒店的地理位置，并愿意再次選擇入住。期待您的再次光臨。 HOTEL SARDONYX UENO
Guest（情侶） 2026-01-01
非常可怕體驗，房間地毯霉味嚴重，房間墻身都有發霉黑色點點，廁所墻身角落四處都發霉，所以決定提早一日check out。
酒店回復：
尊敬的賓客非常感謝您寶貴的回饋。對于您入住期間造成的不便，我們深表歉意。感謝您回饋地毯異味以及浴室墻壁和角落出現霉菌的問題。我們將立即安排客房部和工程部進行徹底的檢查和清潔。對于造成您的不便以及需要提前退房，我們深表歉意。我們將加強客房的維護，以防止類似事件再次發生。我們將繼續努力，為賓客提供滿意的優質服務。上野薩多尼克斯酒店
Guest（商務旅客） 2026-01-01
酒店位置在阿美橫町附近，離京成上野站不遠，步行幾分鐘內可達，周邊吃的選擇非常多，人氣拉面鴨to蔥就在旁邊不遠，24小時營業的唐吉軻德也在附近。
酒店回復：
非常感謝您選擇入住并分享您的寶貴評價。很高興聽到您對我們飯店的地理位置感到滿意。誠如您所提到的，我們飯店鄰近阿美橫町與京成上野站，無論是從機場往返，或是計畫在市區觀光，交通都非常便利。飯店周邊豐富的飲食選擇，特別是深受歡迎的「鴨to蔥」拉面，以及24小時營業的唐吉訶德，確實為旅客提供了極佳的生活機能。希望這次的住宿體驗為您的東京之旅增添了更多便利與美好回憶。期待在不久的將來，能再次為您提供服務。上野石榴石飯店
Guest（家庭旅游） 2026-01-01
地理環境非常方便，房間同其他東京房間差不多都系有一點細，但是這個價錢是可以的！店員10分好，日用品在大堂取?，早餐有四款選擇，不是buffet!還可以寄存行李！
酒店回復：
非常感謝您選擇入住本飯店，并分享這么詳細的評價！很高興您滿意我們便利的地理位置，以及認為房價與房間大小相符。東京的房間空間有限，我們會持續努力在有限空間內提升舒適度。也非常感謝您對店員服務給予滿分評價，這對我們團隊來說是最大的鼓勵！大堂提供的日用品、可選擇四款的早餐形式，以及行李寄存服務能為您帶來便利，我們感到十分開心。期待您下次再來東京時，再次選擇入住本飯店。祝您一切順心，期待再次為您服務！
Guest（與好友旅游） 2025-11-01
地點位置極佳，離多慶屋、地鐵、阿美橫町都很近。房間雖不大，但所有設施都有，下次來還會再選擇這間飯店????
酒店回復：
感謝您選擇入住本飯店，并分享您的入住體驗。很高興您對本飯店的地點感到滿意，鄰近多慶屋、地鐵及阿美橫町，交通與購物都相當便利。同時也很欣慰得知，雖然房間空間不大，但設施齊全，能讓您住得舒適。您提到下次還會再次選擇本飯店，這是對我們最大的鼓勵。誠摯期待您的再次蒞臨。 Hotel Sardonyx Ueno
Guest（情侶） 2025-11-01
市中心商務酒店，唔會有任何設施。行入酒店大堂有好舊的感覺。在上野市中心好方便購物。買完嘢可以再放低喺酒店，再繼續出去買嘢。由于房間好細。你唔會想逗留。如果你鐘意行街。一定要揀呢啲酒店。

上野寶石酒店

客戶評價 由實住客人提供的真實點評

Guest（Couple） 2026-02-01

Guest（Family） 2026-01-01

Guest（Couple） 2026-01-01

Guest（Traveling with friends） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（情侶） 2026-01-01

Guest（商務旅客） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（與好友旅游） 2025-11-01

Guest（情侶） 2025-11-01

客戶評價由實住客人提供的真實點評